Privacy Policy
Updated on July 22, 2024
Privacy Policy
This Privacy Policy describes how Dpam Bakers Pvt Ltd, operating as Defence Bakery ("we," "us," or "our"), collects, uses, and discloses your information when you visit and make purchases from our website. Defence Bakery is located in Noida, India.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information You Provide: When you place an order, create an account, or contact us, you may provide personal details such as your name, email address, phone number, delivery address, and payment information.
Order Information: We collect details about your purchases, including the products you order (baked goods, cakes, savouries, cookies, pasta, pizza, burgers, etc.), the date and time of your order, and any special instructions.
Device and Usage Information: When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand how our website is used and to improve your browsing experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Process and Fulfill Your Orders: This includes processing payments, delivering your baked goods and other food items, and communicating with you about your order status.
To Provide Customer Support: We use your information to respond to your inquiries, resolve issues, and provide assistance.
To Improve Our Website and Services: We analyze usage data to understand trends, enhance website functionality, and develop new products and features.
To Personalize Your Experience: We may use your information to recommend products or offers that may be of interest to you.
For Marketing and Promotional Purposes: With your consent, we may send you emails or other communications about our products, promotions, and news. You can opt out of these communications at any time.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
To Protect Our Rights: This includes detecting and preventing fraud, security incidents, and other illegal or harmful activities.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, delivery services, website hosting, and analytics. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, and the rights, property, or safety of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You have the right to access and update your personal information. You can often do this by logging into your account.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. However, please note that doing so may affect the functionality of our website.
6. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dpam Bakers Pvt Ltd (Defence Bakery)
Email: defencebakerynoida@gmail.com
Phone: 0120425477
Location: Noida, India